When The Game is Playing Games
I'm running through my monthly expenses and cancelling things I don't really need, adjusting my insurance policies, etc. Just a way of cutting back to account for higher gas prices and the like. So I decided it was time to quit World of Warcraft. I don't play much and would rather spend time with my children. So, I took a deep breath, hit the cancel account button and assumed I was only a few seconds away from kissing Mkae goodbye until I resurrect him in my next gaming venture.
But I was wrong.
I tried to cancel my account through their online interface and lo and behond, my "intolerability skill increased by 1" when after filling out their form, noticed that there IS NO SUBMIT BUTTON. The graphic at the side twice mentions that they'd love to talk to me before cancelling my account but doesn't list it as a requirement. In fact, it says:
"If you still want to deactivate your subscription onlineā please answer the following questions to help improve the overall quality of the game: If you experience any problems while trying to cancel your subscription please contact Billing and Account Services at 1-800-59-BLIZZARD."
Hmm...yes, I would say not having a SUBMIT or CONTINUE button is a problem. Their text indicates to me that I can continue this process without calling them, but without a way to submit my request, well, I stay a paying customer.
For those of you that have ever tried to cancel AOL, you know what the scam is. So, I guess I have to make the call. I'm going to tell them quite simply that I'm cancelling. Everytime they try and talk me out of it, I'm going to scream "kek kek!" into the phone. Maybe I should tape it.
I was going to post a nice entry about leaving the game and waxing philosophical on how much fun I had, but this just soured two years of game play. Makes it a lot easier to give up though.
But I was wrong.
I tried to cancel my account through their online interface and lo and behond, my "intolerability skill increased by 1" when after filling out their form, noticed that there IS NO SUBMIT BUTTON. The graphic at the side twice mentions that they'd love to talk to me before cancelling my account but doesn't list it as a requirement. In fact, it says:
"If you still want to deactivate your subscription onlineā please answer the following questions to help improve the overall quality of the game: If you experience any problems while trying to cancel your subscription please contact Billing and Account Services at 1-800-59-BLIZZARD."
Hmm...yes, I would say not having a SUBMIT or CONTINUE button is a problem. Their text indicates to me that I can continue this process without calling them, but without a way to submit my request, well, I stay a paying customer.
For those of you that have ever tried to cancel AOL, you know what the scam is. So, I guess I have to make the call. I'm going to tell them quite simply that I'm cancelling. Everytime they try and talk me out of it, I'm going to scream "kek kek!" into the phone. Maybe I should tape it.
I was going to post a nice entry about leaving the game and waxing philosophical on how much fun I had, but this just soured two years of game play. Makes it a lot easier to give up though.